Re: [Amc-list] Another Bad Experience with Fedex

[Tom Jennings <tomj@xxxxxxx>]

I think a human factor operates here -- if the box is 80 lbs it's "heavy
item" and gets handled differently. Two 40 lb boxes might work better.

I had UPS "lose" a set of leaf springs from ESPO. Since they were heavy
instead of lifting them onto a shelf they kicked them under the shelf.
Lost for weeks.

If they can't handle the big stuff they shouldn't accept them. 



On Sat, 2007-06-16 at 09:28 -0700, JOE FULTON wrote:
> I sold a complete set of AMC disk brakes to a buyer in
> Arkansas.  I packaged the set very well I
> thought...heavy wall electronics box, lots of tape. 
> The package weighed 80 pounds when it left here.  
> 
> Shipped via Fedex ground.
> 
> Upon arrival the package was missing the calipers and
> all of the bolts (which I had packaged separately in
> the same box). 
> 
> The claims process is laborious but I have
> successfully collected the full amount in another
> instance.  
> 
> I am writing to caution anyone shipping via Fedex (and
> probably UPS too) that you cannot pack items too well.
>  Each time this happens I think I have learned
> something and I try to improve my packing methods, but
> the shipping apes find a way to wreck the package.
> 
> Joe Fulton
> 
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