Re: GM to cut 30,000 jobs, close 12 plants

[farna@xxxxxxx]

Obviously that attitude hasn't changed! That's why they are where they are, and Toyota isn't. One of the oldest business axioms: "The customer's always right (even when they aren't)". Toyota has been making it a point to listen to customers, while GM has turned the hearing aid off. I hate saying such about a US company, but I really think it's the truth. DCX and Ford are taking a bit more notice, though Ford seems to be throwing out a lot of feelers (I think the 500 isn't going to do so well, unless they get into the cop car/fleet business with it) and DCX got lucky. 

On November 21, 2005 andrew hay wrote:

> i'm not sure it's occurred to them in the last 40 years.  back in the
> '60s they boasted they could sell anything they wanted to make.
> ________________________________________________________________________
> Andrew Hay 

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