Re: FW: Good AMC mechanics anywhere!!

["Mark Price" <mprice@xxxxxxxxxx>]

George,
 unbelievable, I just sent the follwong text to the Stroker list about my $Hit-10 pickup!
>>>>>>>>>>>>>TEXT follows>>>>>>>>>>>>>>>>>
Just a follow up of my off topic earlier post. I met with the assistant Service manager and he told me that the repair I had the bulletin on wouldn't fix my truck. Even though it exactly described the condition of my truck and what the noise is. He said it wouldn't fix the truck. I asked if they had tried the fix and it didn't work. He said no it just wasn't the right repair for my truck and they wouldn't do it or look into it or check with Chevrolet to see if it was apropriate or anything else! He was so busy telling me I was wrong about the Balance shaft noise that he never remembered to ask me to pay for the repairs they did under the expired warranty and didn't charge me for! 
   It was unbelievable, he made no effort to help me or to even give me a chance to prove that my truck had the condition in the buletin. Even though Chevrolet gave me 6 year engine warranty because of the noise and promised a repair when it became available. Stupid me though, I didn't get the promise of the repair in writing! I worked at dealerships for 10 years, now I know why the customers were Pi$$ed off all the time! 
   Thank god my wife has even had enough! Her Nissan is at 98,000 miles and she wants a fourwheel drive something. She told me friday to find her a good used XJ!!!! I'm so Happy I could just $hi# !!! Anyone have a 96 up [prefer 98 up] XJ for sale? Love to find her Jeep Cherokee Classic with a 5 speed. I've seen a few, but not many. Let me know if anyone comes across something nice. I'm not looking for a beater. I want a nice dependable vehicle and I'm not afraid to pay a fair price for one, CASH awaits! No Bank Financing! No lift kits, or hack jobs. This is for my wife! 
Mark Price 
Morgantown, WV 
> 
>--- In strokers@xxxxxxxxxxxxxxx, "Mark Price" <mprice@xxxx> wrote: 
>> 
>> If I bought a new vehicle and was told that I had to pay up front 
>in case it wasn't covered by warranty, I'd find another dealer! 
>>  In fact I'm in the middle of a similiar situation now. Dealer 
>worked on my S-10 and then called me and said it wasn't covered and 
>I owe them $461. I laughed as I have the Repair order that states it 
>is warranty and $0 is owed. They are now down to asking me to pay 
>$156 for the parts! I told them if they install the timing tensioner 
>kit that is available to cure my long standing Balance shaft noise 
>issue, I will gladly pay the $156! I have a meeting on Monday with 
>the Assistant Service Manager. 
>>  If they won't install the timng kit they aren't getting squat. 
>> Chevrolet sucks! I'm planning on buying one of the stickers of the 
>kid peeing on a Chevy Logo and putting it on my Chevy!!!! 
>> 
>> Mark Price 







                    
 

---------- Original Message ----------------------------------
From: "Graham, George W (GE Energy)" <george.graham@xxxxxxxxx>
Reply-To: mail-From-mprice-westco.net@xxxxxxxxxxxx
Date:  Wed, 3 Nov 2004 13:51:54 -0500 

>John's comment to Brian is exactly why I'm considering copping an early
>retirement deal from GE, and taking on some AMC repair work on the side to
>keep me busy (after I build that big garage on my retirement land up in
>Austin!!).   I am a mechanic (have been since 1967) who knows what he's
>doing -- no brag; just fact! ;~)  -- who has also kept up with "new" stuff.
>In my entire driving life, I have only had to take a car to someone else
>four times -- twice for recalls and twice for warranty work on my wife's
>newer cars (too cheap to pay for it myself if its warranty!!).   And every
>single time, the dealer either screwed up something doing the work, or
>couldn't figure out how to repair the problem!!
>
>I think the root problem here is that "newbie" mechanics are no longer
>taught the theory of systems operation to any extent.   What is taught is
>rote "if problem is this; try replacing that" learning.   They have no idea
>how what they are trying to fix actually works!!   Kind of like math class
>in school now; they don't teach math theory, but rather just how to work a
>calculator.   If some computer cannot tell them exactly what's wrong; they
>are clueless.
>
>My wife's Lexus currently has an ECM problem that I have been trying to get
>the &^%$# dealer to warranty.   All they do is plug in the OBD tester.  ,
>