[Amc-list] Attention AOL members! Important warning!

[Tom Jennings <tomj@xxxxxxx>]

We have only 24 AOL members currently. One of you marked some
AMC-list digest as spam, possibly accidentally.

AOL is insanely hair-trigger about spam, so much so that a
single complaint from a user triggers hours of work dealing
with AOL's special requirements, unlike any other ISP I've ever
encountered in my 14 years of internet experience.  All in all
they have become a major PITA.

For privacy reasons AOL cannot give out the email address of
the complaining customer; but this also makes it impossible
for me to remove them from the list. Therefore the complaints
will possibly continue. If they continue long enough, they will
block the AMC-list entirely.

The point of my mailing you is, I've had it with AOL. They
are asking for too much special treatment, and frankly, it's
a low-quality email provider, so if things get worse I will be
forced to disallow AOL.com users from the AMC-list.

We have only 24 AOL.com list members. It's a lot of work for so
much thankless grief from AOL. It's the AOL corporation that's
the problem, not users, not even the alleged complaining user
(who, if you'd just write us, we'd remove you in an instant,
and politely.)

I'm not sure if there's anything AOL members can do about this;
maybe there is, but it will be up to you to deal with them. They
won't listen to me.

(The mail host amc-list.com runs on, takun.wps.com, is
immaculately correct in all ways. SPF clean, proper forward and
reverse DNS, SMTP AUTH, properly greylists, exceptionally fast
response from Frank and I, spam-filtered to the max, lastest
software revisions -- no one has a cleaner mailer than us.)

tomj





An example complaint from AOL follows. It'll be meaningless
unless you're a postmaster geek.
  ----------------------------------
Date: Mon, 05 Feb 2007 12:04:04 EST
From: XXXXXXXXXXXXXXXXX
To: amc-list-owner@xxxxxxxxxxxx
Subject: Email Feedback Report for IP 209.237.228.27
Parts/Attachments:


This is an email abuse report for an email message received from IP
address
209.237.228.27 on Mon, 05 Feb 2007 11:37:31 -0500

For information about this format please see
http://www.mipassoc.org/arf/

For information about America Online E-mail guidelines, please see
http://postmaster.aol.com/guidelines/

If you would like to cancel or change the configuration for your FBL
please
contact our postmaster help desk. Up to date contact information for the
postmaster help desk is located at
http://postmaster.aol.com/contact


     [ Part 2: "Included Message" ]

Feedback-Type: abuse
User-Agent: AOL SComp
Version: 0.1
Received-Date: Mon, 05 Feb 2007 11:37:31 -0500
Source-IP: 209.237.228.27
Reported-Domain: takun.wps.com
Redacted-Address: redacted
Redacted-Address: redacted@



     [ Part 3: "Included Message" ]

Date: Mon, 05 Feb 2007 08:34:23 -0800
From: redacted@xxxxxxxxxxxx
To: redacted@xxxxxxxxxxxx
Subject: redacted Digest, Vol 2, Issue 11

Send Amc-list mailing list submissions to
     amc-list@xxxxxxxxxxxx

To subscribe or unsubscribe via the World Wide Web, visit
     http://www.amc-list.com/mailman/listinfo/amc-list
or, via email, send a message with subject or body 'help' to
     amc-list-request@xxxxxxxxxxxx

[the rest removed]

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