This email is attempting a sale outside of eBay and appears to be intent on committing fraud. Only items that are listed in a person's 'My eBay' page under the "Items I've Won" section are considered to be valid completed transactions. If a person is not the winning bidder or listed on the bid history page, then they have not won the item.
It's important to know that items purchased outside of the eBay format are not eligible for our protective services such as feedback, dispute resolution, contact information requests and most importantly the Fraud Protection Program. These services are only available for items that are listed and purchased on eBay in compliance with our guidelines and listing policies.
I have reviewed your report and have taken appropriate action in accordance with our site policies. Such action may include issuing a warning, temporary suspension, indefinite suspension or terminating the membership. Due to privacy concerns, I am not at liberty to discuss the details of any action taken. I hope you understand this position and that it assures you that your personal account history will always remain private.
In addition, we do not recommend the use of instant cash wire transfer services such as Western Union and MoneyGram, and we ask that users decline sending payment in cases where these are the only methods of payment offered by the seller. Generally, if payment is sent using an instant cash wire transfer service and the item is not delivered as promised, no recourse is available for recovering funds. In most cases, an escrow service should be used when purchasing high dollar value items. More information on the benefits and risks of individual payment methods can be found at:
If you are ever concerned about an email you receive from eBay or through the email forwarding system, open a new Web browser, type www.ebay.com into your browser address field to go directly to the eBay site. Sign into your account and check My Messages in your my eBay. If you get an email to your registered eBay email address that looks like it's from eBay about a problem with your account or requesting personal information, check My Messages first. Also, only emails from registered members will be sent to your My Messages. If it's not there, it's a fake email.
Again, thank you for reporting this matter and for your help in keeping eBay a fun and safe place to trade.
Sharla eBay SafeHarbor Investigations Team ______________________________ eBay Inc. The World's Online Marketplace® *******************************************
Important: eBay will not ask you for sensitive personal information (such as your password, credit card and bank account numbers, Social Security numbers, etc.) in an email. Learn more account protection tips at:
http://www2.ebay.com/aw/announce.shtml _____________________________________________
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