I actually got written up last week for "spending too much time with a customer"! Can you believe that BS? Our micro-manager (referring both to his brain and stature) was with 1 customer during the same period of time, yet I also answered the phone 5 times, took orders and played cashier for several others. 2 other front counter people couldn't seem to work up their giveadam enough to handle anything other than putting parts away. The manager got really p!$$ed when I pointed out my sales were higher than anyone else's, both in numbers and $$. Then I got the "It's a team effort" speech and I couldn't stand it anymore, so I went to lunch. When I got back I got the "just think how good your sales would be if you really applied yourself" speech and I looked at him and said "I'm not paint. Spread me too thin, I show what ticks me off". From: "Armand Eshleman" Subject: Re: [Amc-list] Preservation Not Restoration To: "AMC/Rambler owners, drivers and fans." Message-ID: Content-Type: text/plain; charset="iso-8859-1" Doc, I sympathize with you, however, you may want to consider this......... Don't blame it on the poor kid............ He's only gonna be as good as the parents that raised him, (or failed to raise him) and he's only gonna know as much as the idiots , er, excuse me, personnel in the Sherwin Williams store taught him. I agree with you that the service we used to enjoy from the retail industry, just does not exist any more in a lot of cases. I guess that's maybe why more of us do all of our research and purchasing on line and try to stay away from the "quick to sell you things you really don't need or are the wrong thing" retail industry. There's a couple real good parts dealers around here, and some real good paint stores too. The new O Reilly's Auto Parts store has a young guy and a young gal, besides the management people, working there who really have their act together, ( I think their parents raised them well and the store trained them in very good too). Maybe I'm just lucky so far....... I'm not convinced that rust encapsulator is the real deal, maybe it's just because I've only tried the early products that were made for that purpose, and had little to no success with them. I'm still a firm believer in removing all the rust, either by blasting, grinding, or chemicals, and then etching and epoxy primers. I know Mark and Davis and many others have had good luck with the products, but I just don't know what to think when you throw in the crappy climate I live in and trying to hide or neutralize rust. The weather goes from 25 to 30 below zero to 95 to 100 above zero, and from very low humidity to nearly 100% humidity. Everything expands and contracts so much and goes from bone dry to soaking wet so quick, that I just don't know for sure what works the best to contain, stop, reverse, or eliminate rust. I haven't heard of many restoration shops or body shops that use rust encapsulators. Most of them remove the rust and then use etching chemicals and primers. I'm sure there are quite a number that do, but I just have only heard of a few. Just my two cents worth............ Good Luck with it Doc, Armand _________________________________________________________________ Windows Live™: E-mail. Chat. Share. Get more ways to connect. http://windowslive.com/explore?ocid=TXT_TAGLM_WL_t2_allup_explore_022009 _______________________________________________ Amc-list mailing list Amc-list@xxxxxxxxxxxx http://splatter.wps.com/cgi-bin/mailman/listinfo/amc-list