Re: One more on torque wrenches with humor, then R.I.P.?

[wblewis <wblewis@xxxxxxxxxxxxx>]

Gary Walker wrote:

> Perhaps you guys are right and my Craftsman torque wrenches do NOT have a
> warranty.  They are the simple torque beam with pointer type.   I always
> save the papers that came with everything in a filing cabinet but I can't
> find my torque wrench papers.   I bought them when I was a teenager and I am
> only fifty one years old.   I wonder what happened.
>      Your AMC friend,
>       Gary Walker
>        Owner of some old AMC stuff
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Maybe I'm wrong, I haven't bought Craftsman in a while, but, aren't 
Craftsman hand tools guaranteed for life?

Only once did I have trouble returning a pair of Craftsman needle nose. 
I was working as an electrician's helper and was told "to cut the blue 
wire" so I did. Turned out it was hot and I got a mild zap. I found a 
very small nick in the insulating on the handle. Craftsman advertised 
they had a satisfaction guarantee, replaced for any reason. The dip, and 
that is a compliment, said "You're not supposed to cut live wires." I 
said "DUH! I didn't know it was hot, or I would not have cut it."

Anyway, long story short, because the pliers functioned and had no 
visible signs of damage, they refused to honor their warranty. Even 
though it was a small thing, I have never bought a craftsman tool since. 
This was around 1987. And yes I did go all the way to the store manager.

PS, I do still own a craftsman torque wrench from the same era, the dial 
in type, and to my knowledge, it's still accurate.

William Lewis
wblewis AT earthlink.net

1980 Spirit DL daily driver
1981 Eagle SX/4 daughter's project


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